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EAA Country Guide

EAA compliance in Bulgaria

EAA compliance requirements for Bulgaria

National legislation

National law

Закон за изискванията за достъпност на продукти и услуги (Law on Accessibility Requirements for Products and Services)

Reference

Transposition of Directive 2019/882 into Bulgarian law

Enforcement authority

Комисия за защита на потребителите (Commission for Consumer Protection, CPC) for market surveillance of products and services

Contact: kzp.bg

Penalties

Administrative fines imposed by the Commission for Consumer Protection based on the severity and scope of non-compliance. Non-compliant products can be withdrawn from the Bulgarian market. Fines are determined according to Bulgaria's consumer protection framework.

Sectors in scope

E-commerce, banking, telecommunications, transport, audiovisual media, e-books, consumer electronics, self-service terminals.

Key deadlines

Enforceable from 28 June 2025 for new products and services. Bulgaria has had public sector accessibility requirements through its transposition of the Web Accessibility Directive.

Bulgaria-specific requirements

Bulgaria has been investing in digital transformation through its national e-Government strategy and the State e-Government Agency (SEGA). The Commission for Consumer Protection (CPC) is an experienced enforcement body with broad market surveillance powers. Bulgaria's growing IT sector, particularly in Sofia, means that an increasing number of domestic companies are developing digital products and services that fall within EAA scope. Bulgaria's Law on Persons with Disabilities (2019) provides the broader disability rights framework, and the EAA transposition adds specific product and service accessibility requirements. The relatively lower cost of compliance services in Bulgaria compared to Western European member states may facilitate adoption.

Frequently asked questions

Who enforces the EAA in Bulgaria?

The Commission for Consumer Protection (CPC) is the primary market surveillance body for products and services covered by the EAA. CPC has established enforcement powers including fines, product withdrawal orders, and compliance directives.

What are the EAA fines in Bulgaria?

Administrative fines are determined by the Commission for Consumer Protection based on the severity, duration, and scope of non-compliance. Bulgaria's consumer protection framework allows for penalties scaled to the seriousness of the infringement.

Does Bulgaria have existing disability legislation?

Yes. Bulgaria's Law on Persons with Disabilities (2019) establishes the broader disability rights framework. The EAA transposition adds specific technical accessibility requirements for defined product and service categories, building on this existing legal foundation.

Related resources

Last reviewed: April 2026. Regulatory details are reviewed quarterly for accuracy.

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