EAA compliance in Luxembourg
EAA compliance requirements for Luxembourg
National legislation
National law
Loi relative aux exigences en matière d'accessibilité applicables aux produits et services
Reference
Transposition of Directive 2019/882 into Luxembourg law - Mémorial A
Enforcement authority
Service national de la sécurité des consommateurs (National Service for Consumer Safety) under the Ministère de l'Économie for market surveillance, and the Service Information et Presse (SIP) for digital accessibility monitoring
Contact: economie.lu / sip.gouvernement.lu
Penalties
Administrative fines for non-compliance, with amounts determined by the enforcement authority. Non-compliant products can be withdrawn from the Luxembourg market. The small size of the Luxembourg market means enforcement authorities can maintain close oversight.
Sectors in scope
E-commerce, banking, telecommunications, transport, audiovisual media, e-books, consumer electronics, self-service terminals. Luxembourg's outsized financial services sector makes banking accessibility requirements particularly significant.
Key deadlines
Enforceable from 28 June 2025 for new products and services. Luxembourg has had public sector accessibility requirements under the Loi du 28 mai 2019 relative à l'accessibilité des sites internet et des applications mobiles.
Luxembourg-specific requirements
Luxembourg's small size but outsized financial services sector makes EAA compliance particularly relevant for the banking and fintech industries - Luxembourg is home to numerous EU fund administration companies, payment institutions, and international banks. The Service Information et Presse (SIP) has been actively monitoring public sector web accessibility and publishing compliance reports. Luxembourg's trilingual environment (Luxembourgish, French, German) means accessibility obligations apply across all languages used in digital services. The country's position as a hub for EU institutions also raises the profile of accessibility compliance. Luxembourg's compact regulatory environment allows for efficient enforcement and close engagement between authorities and businesses.
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Frequently asked questions
Who enforces the EAA in Luxembourg?
The National Service for Consumer Safety handles product and service market surveillance. The Service Information et Presse (SIP) monitors digital accessibility. Luxembourg's compact regulatory environment allows for close coordination between enforcement bodies.
Does the EAA apply to Luxembourg's financial services sector?
Yes. Banking and financial services are explicitly in scope under the EAA. Given Luxembourg's position as a major European financial centre, accessibility of banking, fund administration, and fintech services is particularly significant.
Do EAA requirements apply in all Luxembourg languages?
Accessibility requirements apply to content in all languages in which a service is offered. Luxembourg uses three languages (Luxembourgish, French, German), and each language version of a digital service must meet accessibility requirements.
Related resources
Last reviewed: April 2026. Regulatory details are reviewed quarterly for accuracy.