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EAA Country Guide

EAA compliance in Netherlands

EAA compliance requirements for the Netherlands

National legislation

National law

Wet implementatie toegankelijkheidsrichtlijn producten en diensten

Reference

Implementation of Directive 2019/882

Enforcement authority

ACM (Autoriteit Consument & Markt) for market surveillance, and Logius for digital accessibility monitoring

Contact: acm.nl / logius.nl

Penalties

The ACM can impose administrative fines and order compliance. Fine amounts are determined by the ACM based on the severity and duration of the infringement, following the general administrative enforcement framework.

Sectors in scope

E-commerce, banking, telecommunications, transport, audiovisual media, e-books, consumer electronics, self-service terminals.

Key deadlines

Enforceable from 28 June 2025 for new products and services. The Netherlands has had public sector accessibility requirements under the Tijdelijk besluit digitale toegankelijkheid overheid since 2018.

Netherlands-specific requirements

The Netherlands maintains a central register of accessibility statements for government websites through Logius, which may be extended to cover private sector obligations under the EAA. Dutch authorities have generally taken a collaborative approach to enforcement, working with organisations to improve compliance before escalating to penalties. The Netherlands also has a strong tradition of digital accessibility through the Accessibility Foundation (Stichting Accessibility) which provides testing and certification services.

Frequently asked questions

Who enforces the EAA in the Netherlands?

The ACM (Autoriteit Consument & Markt) is the primary enforcement body for product and service accessibility. Logius monitors digital accessibility for government services and may play a role in private sector monitoring.

Does the Netherlands have a central accessibility register?

Yes - Logius maintains a register of accessibility statements for government websites. This infrastructure may be extended to support private sector accessibility statement monitoring under the EAA implementation.

What is the Dutch approach to enforcement?

Dutch authorities typically favour a collaborative approach, working with organisations to achieve compliance before resorting to penalties. However, the ACM has the power to impose fines and compliance orders for persistent non-compliance.

Related resources

Last reviewed: April 2026. Regulatory details are reviewed quarterly for accuracy.

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