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European Accessibility Act (EAA) Compliance Guide

What's required, who's affected, and how to prepare

The EAA is now enforceable. This guide covers what businesses selling to EU consumers need to know about digital accessibility requirements.

What's inside

EAA enforcement timeline and deadlines
Which businesses are affected (including non-EU companies)
EN 301 549 technical requirements mapped to WCAG 2.1 AA
Penalties for non-compliance (up to 3 million euros)
Step-by-step compliance roadmap

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Who needs to comply

The EAA applies to both EU-based businesses and any company selling digital products or services to EU consumers.

E-commerce sites selling to EU customers
Banking and financial service providers
Telecommunications and messaging services
Transport and ticketing services
E-book and digital publishing platforms
Micro-enterprises (under 10 employees, under 2M EUR) may be exempt

Technical requirements

EN 301 549 is the official EU standard. For websites, it maps directly to WCAG 2.1 Level AA with some additions.

All WCAG 2.1 Level AA success criteria must be met
PDF and document accessibility (tagged structure, reading order)
Video player accessibility (caption controls, audio description)
Accessibility statement must be published
Feedback mechanism for reporting accessibility barriers

Enforcement and penalties

Each EU member state enforces the EAA through market surveillance. Penalties vary by country but can be severe.

Fines up to 3 million euros
Products/services can be removed from the EU market
Operating rights can be suspended
Existing services have until June 2030 to comply (but must show progress now)
New services must comply immediately as of June 2025

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